22-12-2017 17:07
Chromecast 2 months Sky Cinema for £5 offer
Trying to redeem this offer via my Google Chrome browser with my Chrome Cast plugged in downstairs. I can see the NowTV code generated in the URL and have tried manually pasting this in to my NowTV account but get the 'Hmmm, we don't recognise that voucher'. Message.
I have tried this method before to redeem voucher codes and had no problems. Tried deleting cookies / browsing hostory etc, but still the same.
Any ideas please?
22-12-2017 17:36
Hi @Anonymous User
A quick question, did you activate the Chromecast on or before the 10th of October ?
If so, maybe try live chat to see if they can confirm the code is valid and see if they can assist you further.
Here's a link below for live chat, click on the drop down arrow below Anything else to reveal the live chat button.
https://help.nowtv.com/get-in-touch/#card:card3_se:otherEnquiriesTab
22-12-2017 19:18
Hi, yes, I activated the Chromecast in the last couple of years.
Thanks for your help