23-10-2017 22:25
I recently got a code from the new Chromecast promotion: 2 months of Sky Cinema Pass for £5. The code looks something like this: NOW42PSG9DUB17
For the past two nights I have tried entering this voucher code in to the NowTV website and it keeps saying:
We're having trouble with vouchers right now
Solved! Go to Solution.
24-10-2017 16:34
@Anonymous User wrote:
Any nowtv staff available for comment?
Hi @Anonymous User
I've just sent you an email regarding this issue
Thanks
Aaron
23-12-2017 11:04
@Anonymous User
Welcome to the forum. The usual cause of this is misreading the code on the voucher. Make sure you are entering it in the correct section on your My Account > My Passes page
https://account.nowtv.com/passes
and try a few different combinations, especially where a letter may be a number or vice versa, e.g 5(five) and S, 1 (one) and I (capital i ), 0 (zero) and O (capital o) etc
But if you still can't get your voucher to work, go to
https://help.nowtv.com/contact-us/voucher-code-not-working
and choose the option for live chat who can check the code for you.
24-10-2017 17:19