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Anonymous User
Not applicable

Cancelling account

I don't have a clue how to delete my account, i keep getting charged and I have no package to unsubscribe from. I feel like the website or guide isn't helpful at all and feel like you trap customers into this service because of how difficult it is to delete the account. Can someone please delete my account.
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Legend 5

@Anonymous User normally the reason this happens is duplicate accounts have been set up. Do you have more than one email account? If you have forgotten either your user name or password : click this link http://help.nowtv.com/article/Forgotten-Username-or-Password. You can see if your other accounts are linked to your other email. Finally you can go on to chat and they can check for this account. What you can also do is tell your card provider that you no longer authorise the payments.

please contact Now chat via this link

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Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.