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Contact Now TV live chat on the following URL, they'll sort you out:
The help button is not live, can't contact them and emphasise we cancelled in August
Welcome to the forum. If you can't get to live chat from the following page
then try disabling any adblocking plugins you have, and/or try a different browser. You could also try a mobile/tablet browser instead of a desktop/laptop if applicable. If you still have trouble getting through, @Anonymous User from the NOW TV Team might be able to help.
@Anonymous User @Andy
Hi both, unfortunatley content is my area, I don't have access to customers accounts to view that info... I'll tag @Anonymous User, someone will have the correct expertise!