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Anonymous User
Not applicable

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I want to cancel my subscription and not pay when my free trials up as I don’t use this, how do I do it? I cancelled my passes but I need to cancel and deactivate.
1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

If you have cancelled all active free trial passes, then that should suffice and you shouldn't be charged in the future.

 

Would recommend taken a screen shot of your cancelled passes by going to My Account > My Passes, also add a payment pin onto your account as extra security.

 

Should you wish to have all your details removed from the NowTV database, then you will need to contact live chat.

 

Open the link below and click on the drop down arrow below Anything else to reveal the live chat option button.

 

https://help.nowtv.com/get-in-touch/#card:card3_se:otherEnquiriesTab