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jbg99
Scholar
‎27-11-2015 11:31

Black Friday Offer

I am not happy, I purchased a box and the receipt came back as £4.99

 

Yet the email I get says you have charged me £14.99

 

Then the 2nd box I ordered says you have charged me £14.99 but then the email states £24.99???

 

WHY?

 

I purchased the 1st box at £4.99 and the 2nd one at £14.99 which is what I agreed to on your website so I will expect payments on my card to reflect this too.

 

0
4 Replies
Anonymous User
Not applicable
‎27-11-2015 12:10

I have exactly the same problem but only bought one but the website has mucked up and charged me twice
0
jbg99
Scholar
‎27-11-2015 13:23

In response to Anonymous User

This needs to be looked into and resolved is anyone from Now TV going to resolve this???

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Anonymous User
Not applicable
‎29-11-2015 19:54

In response to jbg99

Hi @jbg99, @Anonymous User

 

I'm very sorry about that.

 

Our technical teams are looking into this issue as we speak.

 

Birgit

NOW TV Team

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Anonymous User
Not applicable
‎27-11-2015 13:40

Mines been posted and showing up on my account as 14.99 and 24.99 so I doubt it
0
Related Topics
Black Friday Offers