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jbg99
Scholar

Black Friday Offer

I am not happy, I purchased a box and the receipt came back as £4.99

 

Yet the email I get says you have charged me £14.99

 

Then the 2nd box I ordered says you have charged me £14.99 but then the email states £24.99???

 

WHY?

 

I purchased the 1st box at £4.99 and the 2nd one at £14.99 which is what I agreed to on your website so I will expect payments on my card to reflect this too.

 

4 Replies
Anonymous User
Not applicable

I have exactly the same problem but only bought one but the website has mucked up and charged me twice
jbg99
Scholar

This needs to be looked into and resolved is anyone from Now TV going to resolve this???

Anonymous User
Not applicable

Hi @jbg99, @Anonymous User

 

I'm very sorry about that.

 

Our technical teams are looking into this issue as we speak.

 

Birgit

NOW TV Team

Anonymous User
Not applicable

Mines been posted and showing up on my account as 14.99 and 24.99 so I doubt it