Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
jbg99
Scholar

‎27-11-2015 11:31

Black Friday Offer

I am not happy, I purchased a box and the receipt came back as £4.99

 

Yet the email I get says you have charged me £14.99

 

Then the 2nd box I ordered says you have charged me £14.99 but then the email states £24.99???

 

WHY?

 

I purchased the 1st box at £4.99 and the 2nd one at £14.99 which is what I agreed to on your website so I will expect payments on my card to reflect this too.

 

0
4 REPLIES 4
Anonymous User
Not applicable

‎27-11-2015 12:10

I have exactly the same problem but only bought one but the website has mucked up and charged me twice
0
jbg99
Scholar

‎27-11-2015 13:23

In response to Anonymous User

This needs to be looked into and resolved is anyone from Now TV going to resolve this???

0
Anonymous User
Not applicable

‎29-11-2015 19:54 - edited ‎29-11-2015 21:04

In response to jbg99

Hi @jbg99, @Anonymous User

 

I'm very sorry about that.

 

Our technical teams are looking into this issue as we speak.

 

Birgit

NOW TV Team

0
Anonymous User
Not applicable

‎27-11-2015 13:40

Mines been posted and showing up on my account as 14.99 and 24.99 so I doubt it
0