22-03-2017 17:30
22-03-2017 17:37
Hi and welcome to the forum @Anonymous User,
For security reasons all 'account' related issues (including refunds) are subject to the Data Protection Act, which means it's more appropriate for you to directly contact a NOW TV representative.
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Cheers