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ninaxo
Newbie

Billing

I tried to cancel my subcription before the free trial was over and apparently it hadnt cancelled. That was in June and only now am I seeing that I am being charged and have been paying every month without realising and not using my pass. Is there any way I can be refunded and cancel. I am furious that I have been charged for a service I didnt even realise I was getting.

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Chris-D
NOW TV Team
NOW TV Team

Re: Billing


@ninaxo wrote:

I tried to cancel my subcription before the free trial was over and apparently it hadnt cancelled. That was in June and only now am I seeing that I am being charged and have been paying every month without realising and not using my pass. Is there any way I can be refunded and cancel. I am furious that I have been charged for a service I didnt even realise I was getting.


@ninaxo

Hi Nina, Thank you for contacting us regarding this issue.... Please check your emails as we have actioned your account 🙂

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This post has been kept only for reference, it may contain out-of-date or inaccurate infomation.

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