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Anonymous User
Not applicable
‎26-02-2019 1:00

Adding 4 new devices after removing 4 old devices

So I removed all 4 old devices and would like to add my Apple TV 4K, Xbox One X, iPad and Phone back to my account. It says i can only add one per month am I really going to have to wait 4 months to do this!!

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1 Reply
RoyB
Legend
‎26-02-2019 15:18

Go on the live Chat, and explain. If you have a good enough reason, they will override the restriction temporarily for you.

 

Personally, I think unused device swaps should roll over from month to month, up to a maximum of four.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.