Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Account limit :( help

Hi, can anyone help. I've just gone to my mum's for Christmas following back surgery .I cant move much so was looking forward to watching NowTV as she doesn't have more than Freeview. 

It says I've reached the device limit and can't change till Jan 1st. Can I do anything about this? Or am I stuck in bed with nothing to do.

Legend 5
Legend 5

Hi @Anonymous User

Jump over to live chat and ask them to reset your devices on your account.

Once this is done, play some nowtv content on your device at your Mum's House.

Link here to live chat.

If you are having trouble getting through to live chat, then try a different Internet browser with the ad blocker switched off.

Should that fail try using your Internet browser incognito or private window mode.