Hi @Anonymous User
Jump over to live chat and ask them to reset your devices on your account.
Once this is done, play some nowtv content on your device at your Mum's House.
Link here to live chat.
https://help.nowtv.com/contact-us/managing-my-devices
If you are having trouble getting through to live chat, then try a different Internet browser with the ad blocker switched off.
Should that fail try using your Internet browser incognito or private window mode.
