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Anonymous User
Not applicable

3 for 1 entertainment pass offer

Just received email from NOW TV offering 3 for 1 entertainment pass.

It has to be activated within 30 days ie 7th March 2018.

My current entertainment pass runs until 3rd April 2018.

I can add another pass within 30 days of the existing one without losing any time ie 6th March 2018.

If I use this offer and apply it on 6th March will it start when my existing pass finishes?

1 ACCEPTED SOLUTION
Geluk
Expert 2

I've had it too, but NOWTV have incorrect records, as I am an Entertainment Pass customer

only.

 

Hi we hope you’re enjoying your Sky Cinema Pass. Our 3 month for the price of 1 Entertainment Pass offer lets you watch your favourite movie stars, like Tim Roth and Nicole Kidman, all in binge worthy Box Sets

 

Perhaps careless wording ?

View solution in original post

11 REPLIES 11
Karl-F
Community Manager
Community Manager

Hi All, 

 

We're sorry for the inconvenience this may have caused. 

 

We want to get this looked into for you, the best way for us to do this is for you to jump onto live chat and speak to an adviser. 

 

We'll then have a look into your account and provide you with a resolution. 

 

Thanks, 

Karl

Anonymous User
Not applicable

wrote:

Hi All, 

 

We're sorry for the inconvenience this may have caused. 

 

We want to get this looked into for you, the best way for us to do this is for you to jump onto live chat and speak to an adviser. 

 

We'll then have a look into your account and provide you with a resolution. 

 

Thanks, 

Karl


Tried Livechat...

 

Unsure about the question they asked -  Is it showing 'no content' in genres?

 

and then the Chat times out !