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Anonymous User
Not applicable

24 hour setup?

Why do I need to wait 24 hours to watch anything?

 

2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

Hi @Anonymous User,

 

Are you a 'Combo' service subscriber by any chance? If not please provide us with more details?

commanda6
Legend 5
Legend 5


@Anonymous User wrote:

Why do I need to wait 24 hours to watch anything?

 


@Anonymous User Normally you should be able to watch anything that is currently in the content library as soon as you have the relevant pass for the particular piece of content you wish to watch.

 

Do you mean like you have to wait 24 hours for new episodes to appear?

 

It's possible things might work a bit differently. If you're someone who has just signed up for broadband are you are broadband customer?


I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.