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Anonymous User
Not applicable

2 payments taken at once

I have a now TV movies subscription at £4.99 a month for 4 months however last month and this month I've had two payments taken out on the same day one for £4.99 and one for £9.99 as I said I am paying £4.99 a month so why are you taking £9.99 out of my account as well. I've been overdrawn both times because of this, I'm not happy. I thought last time was a mistake but it happened today as well. Can I have a reply ASAP please
1 REPLY 1
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for your post.

 

I'll get this looked into and will email you shortly.

 

Birgit

NOW TV Team