15-01-2020 13:37
so ive been randomly charged by nowtv although i set up and cancelled my account years ago, and for some reason was charged when i havent signed in in YEARS??? i cant access the chat and they have no phone number so im very stuck on how to get a refund. im a poor student please help 😞
15-01-2020 17:21
when you say canelled did you cancel all your passes
15-01-2020 18:46
@Anonymous User
Ok, so sign in now and look at devices, payments and passes & vouchers.
See when a device was last used.
See all the payments taken
Cancel absolutely everything
And then ask Now TV chat very nicely if they will give you a refund.
But if you have used the device recently, all bets are off.