Vodafone sent me a message saying that my entertainment pass is due to expire and if I want to cancel I should head to my now tv account,
MY now tv account says I need to go to my Vodafone account
I keep being sent in circles!
At this stage I want to delete my NOW TV account and remove any data you hold on me I am so annoyed
I have spent an hour trying to cancel this pass it shouldn't be this hard
There is a section in this linked article about " What happens when my Vodafone Plan comes to an end" with the necessary information & instructions.
There is no way to cancel this.
Vodafone website/my account has zero options and I've just had a text from NowTV saying they're going to automatically charge me for the next month.
NowTV doesnt do calls for anything non-broadband related and Vodafone doesn't manage NOWTV subscription when you speak to their advisor.
I'll be reporting this to Trading Standards as it's an automatic renewal of 9.99 until the pass runs out for anyone that got this offer from Vodafone!