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Anonymous User
Not applicable

‎15-02-2021 21:46

upload speeds

Hi, my upload speeds were advertised as 1 Mbps but i have done multiple speed tests, and they never go above 0.4 Mbps..

 

Zoom requires 0.6 Mbps for normal functioning, so I cannot do my work and the whole thing is useless. I tried buying a different router but that did not help.

 

Can I cancel my brilliant broadband before 12 months run out?

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1 REPLY 1
ukbobboy
Legend

‎16-02-2021 16:02

@Anonymous User 

 

Mike

 

You gotta put your question directly to Now TV Broadband, which you can't do here because this is mainly a customer led forum.

 

So broh, call them on the following number:

 

0800 759 1213

 

They should be able to answer your questions, whether you like the answers you get is a whole new question in itself.

 

 

UK Bob

 

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