I have noticed today that £3 was taken today but £11.99 was taken yesterday for services I have NOT signed up for. I used to have a pass years ago but cancelled it when I couldn’t watch anything. I want a full refund as I am not happy that I am paying for something I do not have let alone want. I have paid nearly £30 now & do not want another fraudulent payment to leave my account. I think it’s disgusting that I can’t contact anyone to find out how I get a refund by phone when I do not have any tv passes active.
