cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

taken money !! no refund !!

when i switched my account to vodaphone i was between them for months to make sure i wouldnt be charged any extra etc then now tv didnt end it on the date they was meant to but about a month before i was looking at our bank we have a 2 year old and on benefits and they was so unhelpful and told me i wasnt gonna get my money back till end of contract. they have now had my money since then and my contract ended on the 29th and still not i have not recieved my money 

 

this is a £100 i am owed i am soo angry i just want my money back !!!!!!!!!!!!!

 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Anonymous User 

Assuming this is for broadband?

You can try calling the number on the below link or fill out the form in the link. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
I have called them they told me to wait
And I have filled in the form and no answer