30-04-2017 16:31
my sky sports pass won't activate - every time i press it takes me back to the screen. how do i fix this?
03-04-2021 17:14
03-04-2021 17:51
@Anonymous User
Have you tried to log out of the devices and log back in?
It might sound elementary but you could restart your router as well.
Also you could head onto live chat and speak to NOW staff. Just make sure to click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
05-05-2017 19:25
05-05-2017 19:45
I have ordered a sky pass for a week but for some reason. it is only working on my wifes phone ?? and not over the other devices....?
17-05-2017 19:51
Same here, won't activate an entertainment package a few months ago.
This system doesn't work.
Sky if you want to make money long term please sort this out.
I do not enjoy spending 15 minutes on hold every time I want to activate something,
not to mention the few go's I had trying to get the sky box to accept the code
and then logging into my account online to try and get that to accept the code
which of course doesn't work there either!!.
I not buying this again, its touch much stress, not worth the hassle.
17-05-2017 20:07
@Anonymous User wrote:
Sky if you want to make money long term please sort this out.
I do not enjoy spending 15 minutes on hold every time I want to activate something...
Hmmm... I've exclusively used NOW TV voucher code passes since I started using the service. I can't remember having a problem!
03-04-2021 12:30
Its is very poorly designed, overcomplicated and unreliable.
03-04-2021 17:07
@Anonymous User
Apart from a colour makeover and dropping the “TV” from the name, the app is almost no different than before in my personal opinion.
24-06-2017 12:26
Purchased sky sports monthly pass to watch Lions games but pass wouldn't activate so I missed the game. I feel cheated by Now TV incompetence - trying and failing to be able to talk to someone at Now TV has only added to my frustration and anger.
I want to cancel this pass and get my money back, can you do this without messing it up?
20-08-2017 13:54
I have just purchased a sky sports day pass and it won't activate please help