cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

sports pass won't activate

my sky sports pass won't activate - every time i press it takes me back to the screen. how do i fix this?

43 REPLIES 43
Anonymous User
Not applicable
I've tried it on my ipad; my Samsung Galaxy, my MacBook Pro.
It doesn't activate on any of them. Rip off.
gavs82008
Legend 5
Legend 5

@Anonymous User 

Have you tried to log out of the devices and log back in? 
It might sound elementary but you could restart your router as well.

 

Also you could head onto live chat and speak to NOW staff. Just make sure to click “chat online”.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

We have entered pass and it has not activated. Missing the football. Not happy. Help
Anonymous User
Not applicable

I have ordered a sky pass for a week but for some reason. it is only working on my wifes phone ?? and not over the other devices....? 

 

Anonymous User
Not applicable

Same here, won't activate an entertainment package a few months ago.

This system doesn't work.

 

Sky if you want to make money long term please sort this out.

I do not enjoy spending 15 minutes on hold every time I want to activate something,

not to mention the few go's I had trying to get the sky box to accept the code

and then logging into my account online to try and get that to accept the code

which of course doesn't work there either!!.

 

  I not buying this again, its touch much stress, not worth the hassle.

SeeMoreDigital
Legend 5
Legend 5

@Anonymous User wrote:

 

Sky if you want to make money long term please sort this out.

I do not enjoy spending 15 minutes on hold every time I want to activate something...


Hmmm... I've exclusively used NOW TV voucher code passes since I started using the service. I can't remember having a problem!   

Anonymous User
Not applicable

Its is very poorly designed, overcomplicated and unreliable.

gavs82008
Legend 5
Legend 5

@Anonymous User 

Apart from a colour makeover and dropping the “TV” from the name, the app is almost no different than before in my personal opinion.

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Purchased sky sports monthly pass to watch Lions games but pass wouldn't activate so I missed the game. I feel cheated by Now TV incompetence - trying and failing to be able to talk to someone at Now TV has only added to my frustration and anger.

I want to cancel this pass and get my money back, can you do this without messing it up?

Anonymous User
Not applicable

I have just purchased a sky sports day pass and it won't activate please help