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Anonymous User
Not applicable

‎18-04-2019 17:12

six month entertainment passes

hi, just hoping that Nowtv are veiwing this message,

 

i joined Nowtv 14/12/2018, i had a six month entertaiment pass when i joined, i have now currently had to accept a 7 day free pass to veiw a certain channel (sky adlantic), yes to watch GoT season8.

i can't get through on the phone so how do i check if the pass is still active?

 

many thanks

andy

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎18-04-2019 17:44

Hi @Anonymous User 

 

To view any of your passes you need to sign in on here and go to My Account > Passes & Vouchers.

 

Can't help sorry about the reason why you haven't had the full duration of your 6 month pass (unless you have logged into a old wrong nowtv account and if so check all your playback devices and any emails from nowtv).

 

Nowtv don't offer a telephone helpline service for TV Pass customers (only Broadband customers) where they do offer a online web live chat or message service from the link below.

 

https://help.nowtv.com/contact-us/managing-my-devices

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