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niakovou
Newbie

remove my credit card and delete my account. I am not from your country and I was charged

Hello.
I have tried to sign up for a free trial. Finishing setting my credit card I received the message that I am from an outside country and did not confirm and purchase.
Today I have been charged the amount and then the same amount was deducted. I want any membership to be cancelled and my credit card to be removed. I don't authorise any use and I withdraw any consent. I would like my account to be closed too.

1 Reply
gavs82008
Legend 5
Legend 5

@niakovou 

You will need to email support to close your account, at the same time you can request all the above. See below picture for address.

gavs82008_0-1661761542505.jpeg

 

 

FYI that I do not work for NOW, just a NOW customer trying to help