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Anonymous User
Not applicable


Hi, i have cancelled my order but still not received the refund.

1 Reply
Legend 5
Legend 5

@Anonymous User 

When you say you cancelled your order, are you talking about broadband? 
If so give the broadband team a call.

How to submit your complaint:

  • Give us a call on 08007591213 to speak directly to a NOW advisor.


Otherwise it’s live chat for TV, just make sure to click “chat online”.

FYI that I do not work for NOW, just a NOW customer trying to help