11-05-2019 20:36 - edited 11-05-2019 20:36
I accidently bought a now tv subscription for sky sports and was charged 195 pounds. When I cancelled there as no mention of a refund and no way to contact anyone. I've sent several messages and had no reply. The policy states there is a cooling off period of 14 but no mention of a refund. Can I get some answers please.