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Anonymous User
Not applicable

"Give it a moment, or check nowtv.com/updates."

Can not log in to Nowtv app on devices

Ps4
Galaxy S6

Firstly the shows wouldn't load and the message popped up "Give it a moment, or check nowtv.com/updates."

No updates regarding this issue are on the website link.

Then after uninstall > reinstall can no longer log in to app and recieve same said message

Even when logged in to the site using browser instead of the app prompt that the video content is not available and the app must be used.

As a paying customer this must be rectified soon as I am not going to continue paying for following monthly subscription if this continues.

This problem surfaced last night and planning to use this evening - please get this fixed promptly.
4 REPLIES 4
Anonymous User
Not applicable

Hi @Anonymous User

 

Sorry to hear that you experienced some problems when signing in.

 

Are you able to confirm that this has been resolved for you ?

 

Thanks

Andy

Anonymous User
Not applicable

Hi Andy,

 

Yes I can confirm that the issue has now been resolved - took roughly 36-48hours

 

Kind regards

 

Siobhan

Anonymous User
Not applicable

I'm having the exact same issue and wish for mine to be rectified asap please as this is not acceptable I can't believe people pay for this service a service that doesn't work
Anonymous User
Not applicable

Please I'm having the same prob it's been going on now for about 2 months need it fixed or not paying any more