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Tee5
Observer

premier league

i purchased now sport because now tv states i can watch live premier league games....to my disappointment the match i want to watch can not be found (arsenal v Brighton) anyone watching it?

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Tee5 

Sky / NOW don't get every single live Premier League match.

Under the deal they struck with the Premier League they are getting around 128 live games per a season.

This link below will confirm what Premier League games are live on TV and the broadcaster who will show them in the UK.

https://www.live-footballontv.com/live-premier-league-football-on-tv.html 

With regards to a refund you will need to contact NOW live chat by clicking on the green chat online button towards the top of this linked page below.

https://help.nowtv.com/article/how-to-submit-a-complaint 

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5 REPLIES 5
schnapps
Legend 5
Legend 5

Hi @Tee5 

Sky / NOW don't get every single live Premier League match.

Under the deal they struck with the Premier League they are getting around 128 live games per a season.

This link below will confirm what Premier League games are live on TV and the broadcaster who will show them in the UK.

https://www.live-footballontv.com/live-premier-league-football-on-tv.html 

With regards to a refund you will need to contact NOW live chat by clicking on the green chat online button towards the top of this linked page below.

https://help.nowtv.com/article/how-to-submit-a-complaint 

Tee5
Observer

thanks so much! the chat bot is terrible1 i have been waiting for it to get back to me in a "jiffy" and its been 1 hour now 

schnapps
Legend 5
Legend 5

Hi @Tee5 

If you click on the green coloured box saying "chat on line" it should take you to the NOW live webchat service from my previous link page.

Don't click on the "get help quicker" green pop up box towards the bottom of the link page, which is just a auto chat bot and not a real person.

Tee5
Observer

ahhh, just noticed that but when i type in the box and click send the box disappears 😕.....o dear!

schnapps
Legend 5
Legend 5

Hi @Tee5 

Perhaps try another internet browser when clicking on the green chat online box or another internet device.

If still no luck, message NOW via the web form link on the same page.