cancel
Showing results for 
Search instead for 
Did you mean: 
clairabell
Advocate

paying my bill

i have been trying to pay my bill for 2 hours and the website isnt working

 

 

0 Thanks
Reply
3 Replies
Hello123
Newbie

Re: paying my bill

Hi, I also have been trying to pay my bill for the entire day today and it is not accepting my payment!? Any help would be much appreciated 

0 Thanks
Reply
Ems4
Advocate

Re: paying my bill

Having the same problem also, saying my house number isn't correct

0 Thanks
Reply
RoyB Legend 5
Legend 5

Re: paying my bill

All:

 

Get in Touch (all the options, and the best place to start):-

 

https://help.nowtv.com/gb/get-in-touch/

 

On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.

 

 Live Chat and Send Us a Message:-

 

https://help.nowtv.com/contact-us/managing-my-devices

 

On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.

If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.

 

<If you can’t access Live Chat and nothing happens, try a different browser from your usual one (Internet Explorer, Edge, Chrome, Firefox, Safari) on which you haven’t disabled pop ups, third party cookies or indeed any cookies, and haven’t set an Ad Blocker, as any or all of these things may prevent the Live Chat window appearing>


If my posting answered your question, please click ‘Accept Answer’.
If you liked my posting, please click ‘Thanks’.
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
0 Thanks
Reply