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Anonymous User
Not applicable

nowtv already loaded voucher and i have cheaper to put on

does anyone know how to get live chat or a phone number to nowtv

 

1 REPLY 1
RoyB
Legend

There is no phone number you can use.

 

But at the very bottom of this page, in the black stuff, you will find a small entry ‘How to Contact Us’.

 

Keep drilling down from there - it doesn’t really matter which article you choose, but try and take the path most relevant to your query - until you get a page like this from where you can select Chat Online:-

 

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They don’t exactly make it easy, but OTOH the path you take to it does ensure that if there is any existing Help for your issue, you will have encountered it on the way. And if not, you can then put your request over online.

 

But unless you have bought a really expensive long pass, you will likely be back on that tariff in a month or two, so you might as well let it run, and add your cheaper one during its last month (which may be this month anyway) so you still get the benefit of it, but just a little later.

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.