Hello everyone. This company is a scammer and liar with ###### service. Trial subscription forces you to sign some contract for 6 months even if you cancel the subscription money is still deducted from the card. There is no online support and no chat with support.
Where are you getting that you MUST sign up for 6 months?
On the offers section you are presented with 2 clear cut options. One is a 6 month saver bundled as cinema and entertainment, the other is straight up £9.99 charge of the membership.
Both of these options throw free trials of boost and depending of the option you took either cinema or entertainment trial.
To have any chance of a refund you need live chat. Which you need to be signed in to use and click the ‘How to get in touch’ drop down.