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Roman1991
Newbie

memberships

Hello everyone. This company is a scammer and liar with ###### service. Trial subscription forces you to sign some contract for 6 months even if you cancel the subscription money is still deducted from the card. There is no online support and no chat with support.

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Roman1991 

Where are you getting that you MUST sign up for 6 months?

On the offers section you are presented with 2 clear cut options. One is a 6 month saver bundled as cinema and entertainment, the other is straight up £9.99 charge of the membership.
https://www.nowtv.com/choose-your-entertainment-membership
https://www.nowtv.com/choose-your-cinema-membership

Both of these options throw free trials of boost and depending of the option you took either cinema or entertainment trial.

To have any chance of a refund you need live chat. Which you need to be signed in to use and click the ‘How to get in touch’ drop down.

https://help.nowtv.com/get-in-touch/tv/cancel-or-renew-membership

FYI that I do not work for NOW, just a NOW customer trying to help