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DaveDave
Newbie
‎30-08-2022 11:47

membership page down

The membership page is not showing any content. Please report as bug and if you could let me know once there is a fix. Thx

2 Replies
gavs82008
Legend 5
Legend 5
‎30-08-2022 11:50

@DaveDave 

Is this on all browsers?

Report directly with staff via live chat. Make sure you click "chat online" within the green box and not "get help quicker" as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint

FYI that I do not work for NOW, just a NOW customer trying to help
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RoyB
Legend
‎30-08-2022 23:08

@DaveDave 

Is that My Account/Manage Account/Account Summary/Membership?

That’s working fine here, on Safari.

Or is it something else?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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