11-05-2018 11:32
11-05-2018 12:16
Hi @Anonymous User
Perhaps this help article will point you in the right direction.
https://help.nowtv.com/article/forgotten-login-details
Also, i would suggest looking at any email correspondence from nowtv across all your email addresses you have used in the past and check all your playback devices to see if you have logged into them where they are still showing your email address used.