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Anonymous User
Not applicable

double charged and cant buy hay u

Hi Community !

 

I had t change my card details over today and my cinima pass had expired so i used the member offer for £9.99 a month for 6 months as opposed to £11.99 but i just checked my bank account and they have charged me twice. 

 

i also accidentaly cancelled my hay u pass and i am trying to buy it again but it keeps saying 7 day free trial and normally after you click it and the system knows you have already had the trial it asks for payment but it just keeps going round and round.

 

Any help would be appriciated

 

thanks alex

1 ACCEPTED SOLUTION
ukbobboy
Legend

@Anonymous User 

 

Hey Alex

 

Live Chat is now providing limited support, check them out using this URL:

 

https://help.nowtv.com/article/cancelled-now-tv-but-still-being-charged

 

 

UK Bob

 

View solution in original post

2 REPLIES 2
ukbobboy
Legend

@Anonymous User 

 

Hey Alex

 

Live Chat is now providing limited support, check them out using this URL:

 

https://help.nowtv.com/article/cancelled-now-tv-but-still-being-charged

 

 

UK Bob

 

Anonymous User
Not applicable

thanks