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ateeqimran
Newbie

Re: closing account FULLY

Hello Nowtv Team 

 

Please close my account completely. I signed up by mistake and I wouldn't want to leave my credit card information on the site. 

 

Thank you,

 

Imran

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juanma1973
Advocate

Re: closing account FULLY

I don't want only to cancel my passes, I want to remove my payments details and fully close my account

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KrisCass
Advocate

Re: closing account FULLY

Hi there, @Aman-S @

 

Can I completely close my account please? I have no passes active and just wish to close my account.

 

Many thanks

 

Kristina 

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gavs82008
Legend 5
Legend 5

Re: closing account FULLY

@KrisCass 
your best option is to drop an email to customer support using the email address in the picture below 

7572F018-096B-49D4-91AF-345BA67EFD14.jpeg

londonsig88
Observer

Re: closing account FULLY

Hello, I would like to close my account fully please. Can you please let me know how to do it? thank you 

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gavs82008
Legend 5
Legend 5

Re: closing account FULLY

@londonsig88 

If I’m being honest I’m not sure of the process. Normally I suggest sending an email to customer service. 

You’ll find the email in the post above yours

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londonsig88
Observer

Re: closing account FULLY

ok thank you!

Meffen
Observer

Re: closing account FULLY

I am moving overseas and wish to completely close my account removing all payment details and addresses etc.

 

So frustrating that you can't call a number or speak to a person. Please cancel and close my now!

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gavs82008
Legend 5
Legend 5

Re: closing account FULLY

@Meffen 

your best option is to drop an email to customer support using the email address in the picture below 

Now TV customer service.jpeg

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dcsdvgad
Mentor

Re: closing account FULLY

I'd like to delete my online account too, could someone from customer service please contact me? I could find where I could fill out an inquiry form for that or a link to close the account on my own.

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