08-03-2016 21:52
Hi, I want to close my account. I tried it for free for two weeks and forgot to cancel on time so was debited for the first month. I still want to close the account though and cannot find any way to do it online myself.
Solved! Go to Solution.
28-03-2016 12:11
@Anonymous User wrote:Hello, I am getting exactly the same problem. My account keeps getting billed each month for £9.99 but the pass is not showing on the "My Passes" page.
Please could you tell me how to cancel my Sky Movies pass. Thanks.
Hi and welcome to the forum,
In order to confirm whether your passes are active, here's what you need to do...
When you are logged onto this forum: -
You should see something like this: -
The easiest way to cancel your NOW TV service is using a Windows or Mac computer (not a mobile device), here's what you need to do...
When you are logged onto this forum: -
Cheers
13-11-2021 13:19
Hello can anyone help in closing fully my account please?
14-11-2021 17:55
@Anonymous User
Email customer support, address on below picture.
28-03-2016 11:45 - edited 28-03-2016 11:46
Hi, I want to close my account but I cannot find any way to do it online myself.
28-03-2016 11:56
Hello, I am getting exactly the same problem. My account keeps getting billed each month for £9.99 but the pass is not showing on the "My Passes" page.
Please could you tell me how to cancel my Sky Movies pass. Thanks.
28-03-2016 12:11
@Anonymous User wrote:Hello, I am getting exactly the same problem. My account keeps getting billed each month for £9.99 but the pass is not showing on the "My Passes" page.
Please could you tell me how to cancel my Sky Movies pass. Thanks.
Hi and welcome to the forum,
In order to confirm whether your passes are active, here's what you need to do...
When you are logged onto this forum: -
You should see something like this: -
The easiest way to cancel your NOW TV service is using a Windows or Mac computer (not a mobile device), here's what you need to do...
When you are logged onto this forum: -
Cheers
18-03-2018 17:17
I have canceled my account 3 times and it tell me I am cancelled but on my credit account shows up again and again.
Please Cancel my account NOW today
06-11-2018 12:47
how do you close the now tv account. they are taking the ######
02-09-2021 16:21 - edited 02-09-2021 16:27
Hi,
It's outrageous that it is not possible to close the account via a website, or it is hidden so well that it is nearly impossible to find the way to do it.
I request you to close my account. Please send me an email with steps to follow or a confirmation link.
Instead tons of spam every week!
While wandering on the site I found 3 critical errors. One making temporarily impossible to contact help support.
So.. in order to ask how to close an account I had to make another one.
You are literally one of the worst providers of anything I ever came across.
Please close my account, accounts (NowTV and this forum account) and erase data.
02-09-2021 16:24
@Anonymous User
You won’t get very far making demands on a customer forum. Your best to send an email to customer support, address in the below picture.
02-09-2021 16:24
Cheers
I wish this organisation bankrupt. So bad, so bad...