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Anonymous User
Not applicable

‎27-07-2019 8:13

close and remove account details

Please can you close and remove my account details - I can't find any link that does this.

 

Not just subscriptions - but the full account

 

Many thanks,

 

Stephen,

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1 REPLY 1
RoyB
Legend

‎27-07-2019 8:40

Hi @Anonymous User 

 

This is largely a peer-to-peer user to user service so we can help each other; official NowTV staffers keep a watching brief, and occasionally get roped in on technical issues, but billing and the like has to go through other NowTV channels.

 

But I can at least point you to what you need to do to get removed completely:-

 

https://community.nowtv.com/t5/Off-Topic-Chat/Leaving/m-p/497911/highlight/true#M14310

 

though nobody has come back lately and said it didn’t work for them.

 

So please ‘Accept Answer’ now, if you are so inclined, as you won’t be able to come back and do it later Smiley Tongue

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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