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Anonymous User
Not applicable


On my bank statement,  I've been charged 10p for asking for help is that right

1 Reply
Legend 5
Legend 5

Hi @Anonymous User 


Sounds to me it's the NowTV authentication process when checking your bank card when creating & setting up a NowTV account and not related to asking for help.


Out of curiosity what method did you use when seeking help from NowTV ?


There is a section about the 10p charge which is credited back on your card in this help article linked below.