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Anonymous User
Not applicable

can't enter billing address properly

I have changed cards and need to update it. However I live in a house that doesn't have a number but only a name. For me to be able to continue the form needs a house number. what do I put in?

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Some people have added either a special character like a minus symbol or full stop or added three zeros for the house number if you don't have one.

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Using 000 for the house number worked for this forum member on the last post in this linked thread.

 

https://community.nowtv.com/t5/Account-Billing/updating-card-details-billing-address/m-p/529713