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007magic
Mentor

brought box with entertainment pass, took free trial

Hi,

    could someone please help, got the box and 2 months free voucher, i previously set up account with free trial and payments will be taken next month if i use voucher now will i still be charged at end of month, dont really want to do direct debit, just get voucher instead

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Andy Legend 5
Legend 5

Re: brought box with entertainment pass, took free trial

@007magic

 

Welcome to the forum. You're fine to apply the voucher now, it will sit on your account and kick in automatically when your free trial ends. 

 

Bear in mind the voucher will turn into a paid pass if you don't either cancel it or apply another voucher before the 2 months is up.

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Andy Legend 5
Legend 5

Re: brought box with entertainment pass, took free trial

@007magic

 

Welcome to the forum. You're fine to apply the voucher now, it will sit on your account and kick in automatically when your free trial ends. 

 

Bear in mind the voucher will turn into a paid pass if you don't either cancel it or apply another voucher before the 2 months is up.

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Eddie-M
NOW TV Team (Retired)

Re: brought box with entertainment pass, took free trial

Hi @007magic

 

As long as you add the voucher to your account a day or 2 before the payments are due you will not be charged until that voucher period ends.

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