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chris_yorks
Advocate

boost and cinema

I signed up for the entertainment package, but have been charged for cinema and boost (i don't even know what boost is!) how do i get a refund?

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@chris_yorks 

No point in creating multiple threads as it won't get resolved on here.

See your first thread I have replied to it.

https://community.nowtv.com/t5/Account-Billing/refund/td-p/613196

FYI that I do not work for NOW, just a NOW customer trying to help
RoyB
Legend

@chris_yorks 

No point in creating multiple threads like that, period.

All it does is create more work for the people trying to help you 😢

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.