24-10-2020 9:58
I started the free trial a while ago, and I realised that it didn’t have the one show that i wanted to watch, so I cancelled it within the hour. Less than a month has passed and I have been charged £12.99 for my ‘passes’. I want my money back 🙂
25-10-2020 8:49
@Anonymous User
This is a customer forum. So don’t be shocked if you don’t get a reply from Now TV
Your best option is to fill this form out for a refund.
https://account.nowtv.com/payments/query/incorrect-charge
Check this link to confirm that you only have 1 account with your card details.
https://help.nowtv.com/article/find-an-account