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billed twice but not showing up in account

I was billed £9.99 and £5 for an entertainment membership both this month and last month, in my account it says i only have an entertainment membership so why am I being billed twice and why dont they show up in my account but only on paypal.

1 Reply
Legend 5
Legend 5


The £5 charge sounds like boost. Did you take out the free trial for entertainment and boost by any chance?

FYI that I do not work for NOW, just a NOW customer trying to help