15-08-2019 18:41
Would like to pay my bill
Solved! Go to Solution.
16-08-2019 14:46
@Anonymous User
Is there, or was there, some problem with just letting NowTV take the money?
16-08-2019 14:46
@Anonymous User
Is there, or was there, some problem with just letting NowTV take the money?
16-08-2019 16:10
Yes apparently it failed but I have money in my account all the time
16-08-2019 22:19
@Anonymous User
OK, you will need to talk to Live Chat to get this sorted then:-
Get in Touch (all the options, and the best place to start):-
https://help.nowtv.com/gb/get-in-touch/
On a screen with big buttons all around, you may find the link you need is under a tiny green arrow, so be vigilant.
Live Chat and Send Us a Message:-
https://help.nowtv.com/contact-us/managing-my-devices
On Live Chat, when you can get onto it, keep your answers short, sweet and prompt, or it will time out on you.
If the person you are talking to doesn’t seem able to understand your issue, ask to be escalated to the next level of help.