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Account & Billing

Discussions

NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by Community Manager
  • 25575 Views
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by Community Manager
  • 9108 Views
  • 0 replies
  • 2 thanks

Being charged without it appearing on my account

I am being charged  on my credit card for an Ents pass which I didn’t ask for and which is not appearing on either of my membership logins (one is my partner’s but I pay). It means there is no way to cancel and I’m getting charged every month. I want...

NMG by Newbie
  • 255 Views
  • 1 replies
  • 1 thanks

Billing

@Zoey I want to pay my bill tomorrow so can you please switch my internet back on please

Zoey by Advocate
  • 271 Views
  • 1 replies
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Resolved! charged twice

i cannot get access t my previos  email address to cancel  my subscription  so i am being charged twice for sky sports

David201 by Advocate
  • 1184 Views
  • 2 replies
  • 1 thanks

card details

hi ive just changed my card details but not showing up on my account just the old card and even charged a pound to do so why is that

Resolved! Sports pass

Hi I’ve been charged a sports day pass but never ordered it! Can I get my money back? Thanks

Kathio30 by Advocate
  • 748 Views
  • 2 replies
  • 1 thanks