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Account & Billing

Discussions

NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by Community Manager
  • 26007 Views
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by Community Manager
  • 9376 Views
  • 0 replies
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Resolved! Adding a name on the bill

Hi community, I would like to add my partner's name on the bill for the broadband contract. We both live at the address, and we would like to both be able to use the bills as proof of address. I can't find an option in the user account... is this eve...

Vincent- by Advocate
  • 1170 Views
  • 4 replies
  • 1 thanks

Payments taken no account

Hi i have 2x now tv box's for years I have been paying 7 lots of membership for years they added boost i not know I can not stop card payments I log on to my account  says i no devices I get on to one of my devices says no membership I go on to find ...

Teza by Advocate
  • 272 Views
  • 1 replies
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Billing

Why is now tv taken 2 bills a month from my account but saying my payment are not up to date 

6788 by Advocate
  • 287 Views
  • 2 replies
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Resolved! Delay Start Date for New Subscriber?

My neighbour has just cancelled his Sky sub, due to renew in November. He wants to subscribe to Sport through Now & there's currently an offer on until the 11th. But if he takes that, he'll be paying both Sky & Now for the same content for a month. I...

RBZ by Scholar
  • 879 Views
  • 3 replies
  • 1 thanks