How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up. How do I use My Account? We've changed the way My Account looks. See this link...
Hi All, As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv If you have a ...
I’m on a special 1 year deal for sports but I’ve had an email saying my membership is cancelled. This was completely out of the blue - no warning! This is second time this happened- I managed to get through on the phone and my bank details were all c...
I currently have a discounted 6 month membership which at the time of buying it I thought it meant I pay one payment for the entire 6 months, it wasn’t until later that I realised it was discounted for every individual month. However I want to cancel...
No bills available from website account but being charged. On top the website reads account cancelled.
I signed up for NowTV directly, paying 6.99 for 6 months. I got a free trail to Cinema membership for 7 days and it auto renewed charging me £9.99. I cancelled and got confirmation that it was valid until 5 Sept. I’ve watched 2 x cinema films in the ...
I don't want sports membership but my kids do. I told them they could have it if they pay. They want to pay for 12 months in one go. Can I credit 12m payments to my account, or does it always have to be paid monthly?
I have bought a sport day pass. When i go to the app to watch. I am told i have to activate my pass. When i go to the website to activate it, it tells me just to start watching to activate. When i click to start watching it says it takes me to the ap...
Hi there,I have NOW via BT TV. I don't have to logo in. It goes staright to the home page when I open the app.But I can't watch NOW on a second device as my email address is linked to an old NOW account I had when with Sky while my current NOW user n...
I had an account with BT with Now linked fine but closed that BT account and now made a new account. I can't access now tv now and the email linked is wrong, I don't have access to that email to log in or change details.
I have seen these complained about before, but never received one myself before today. So here's a heads up as to what you might expect to see in a notification email.
Cost of Sports membership goes up for me from £21 to £39 on 5th October. If I want to cancel do I need to give one month notice or can I do it say one day before and not incur extra cost?
