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Account & Billing

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NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by • Community Manager
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by • Community Manager
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No house number

I am needing to update my payment details.  The form to update my details does not work as it insists on entering a house number, but my house only has a name, without something in this field, I am unable to continue.  If I put in a space or a 0 it a...

Removing an item from my basket

A few weeks ago I was faffing about and Sky Sports was added to my basket, my fault!I did not complete to purchase but some weeks on and it still sits there.How can I remove it?Thanks  

Cannot log in on Roku or iOS

New customer!I just took out a Sports Month membership and was able to log in and stream perfectly well on my Windows desktop. However, when I try to log in to the Now TV app on Roku or iOS, it says my username/password is not recognized.Obviously fr...

Resolved! Cancellation issue

I cancelled my NowTV Sports and Boost on 30 September as I re-joined Sky after being offered a much better deal.Then on 6 October Now direct debited my paypal account for 6 Oct - 6 Nov payment.I have just checked my NowTV account and it seems Boost w...

NevT by • Advocate
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Payment

I have paid my Mobile membership for sky sports it logs me in plays for 2 seconds then kicks me out and said a error has occurred any reason for this 

AaronT by • Newbie
  • 240 Views
  • 1 replies
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Boost

Can you please refund boost which I did not order. I tried you use Nowbot but it seems incapable of  being able to understand my request. Thank you. 

Gionzl by • Newbie
  • 248 Views
  • 1 replies
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