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Account & Billing

Discussions

NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by Community Manager
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by Community Manager
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Charged for booster on the 2nd month of membership?

Hi, I've reactivated my Entertainment membership in february, at 4.99 monthly. Didn't add the booster option, but this month I was charged for it, on top of the 4.99 payment?! I've tried the chatbot with no success. Anyone had this issue, and how was...

Valeria by Newbie
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Need serious help!

For months ive had payments of £30 a month coming off from now tv and none of their advisers will help me its just an endless loop of them fleeting money! please can anyone help

Payments

I changed payment card details last week but my old card was charged today why is this