cancel
Showing results for 
Search instead for 
Did you mean: 

Account & Billing

Discussions

NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by Community Manager
  • 25587 Views
  • 0 replies
  • 1 thanks

GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by Community Manager
  • 9111 Views
  • 0 replies
  • 2 thanks

sky sports voucher pass

I've received a pass through talk talk for a discounted sky sports pass but everytime i get through to payment it fails. I've checked with the bank and it's all ok from their side. Any ideas?

Blocking International numbers

I am due to move from BT to NowTV Telephone and Internet service in just over a week.  Do you have any facility to block International calls.  If so how much does this cost?

Cannot update card details

Hi, Last month, I contacted NowTV as when I tried to update payment details, I got a white box saying "unexpected error occured" and sent to a sign up page. 2 laptops, 2 phones, 2 tablets all blamed. This month, same issue, and my card details have b...

Resolved! Viewing History

Hi all, was just wondering if there's a way that i can view my activity as in with Netflix and Amazon i can see what was watched and when. am i able to do the same with NOWTV? tia

Resolved! Can't update broadband payment details

My debit card expired a couple of months ago and I got an email saying my payment hadn't gone through and to log on to change my payment details. I did so, and called up to pay the payment I'd missed, but got another email through again this month sa...

Resolved! £5.99 introductory offer

Hello  Please may I ask if this £5.99 Entertainment Pass for the 12 months is compulsory?If not compulsory do I need to opt out?I don't have a need for the pass so need to be sure what to do.Thanks very much.   

Urgently need to speak to someone, anyone!

My account suddenly stopped working, saying "oops" -  I couldn't access passes, account info - anything. This was noticed a few weeks ago - it's still saying "oops" now. None of the contact options, chat or otherwise, get me to the issue in hand. I a...