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Account & Billing

Discussions

NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by Community Manager
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by Community Manager
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Resolved! Additional billing

Hi I signed up for a trial package of Now entertainment at £11.98, I've noticed a £1 charge which I assume is an authorisation payment but have since been billed an additional £5 for boost almost a week later. I will double check but this was either ...

Billing

Is Sky unlimited something that appears on your billing?  I usually see Now TV on my statement for entertainment & movies but today saw a payment due out fir sky unlimited??

Payment

Overdue payment that I can’t make and I’m in financial difficulties and can only make one payment. help 

Useless circler AI chat bot

Has any one at NOW TV tried to actually use the Useless circler AI chat bot. I have a problem, chat bots normally have a live element, to avoid death spiral answers