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Account & Billing

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NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by • Community Manager
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here: https://help.nowtv.com/article/gdpr-and-now-tv   If you have a ...

Karl-F by • Community Manager
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Resolved! When to cancel

My now sports offer runs out on march 28 2024 do i cancel on that day or do i need to give a months notice? Thanks in advance, Vinny.

Vinny by • Advocate
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  • 2 replies
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Resolved! Live chat

Has anyone else had problems with Live Chat?I've been trying to chat with an advisor for hours but all I get is the message "we'll be with you in a jiffy" but no one ever actually comes.

Mondo by • Advocate
  • 801 Views
  • 7 replies
  • 3 thanks

Cool off period

I didn't realise I was getting now Tv via EE. I signed up today and have cancelled within the hour. Please can I have a refund as I'm well within the cool down period?

karena_O by • Advocate
  • 201 Views
  • 3 replies
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Payment

I have been paying for this subscription for months and it has not been  used, I tried cancelling it a few months ago and I have still been charged. 

Ellie by • Newbie
  • 133 Views
  • 2 replies
  • 1 thanks

Resolved! Price increase

Is there any news if any of the Now packages will be going up in price in April?

JBG99 by • Observer
  • 586 Views
  • 1 replies
  • 2 thanks
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