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Account & Billing


NOW Account Help and Information

  How do I create a NOW Account? If you're new to NOW you'll need to create an account in order to access all of our great content. Follow these simple steps to sign up.   How do I use My Account? We've changed the way My Account looks. See this link...

Karl-F by Community Manager
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GDPR News and Info - 25th May 2018

Hi All,   As you may be aware GDPR comes into effect on the 25th May. For more information on what GDPR means for you as a customer of NOW TV please take a look at our help article here:   If you have a ...

Karl-F by Community Manager
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I had 2 payments taken out of my account in January this year. Can't get any joy trying to talk to someone about it. Any advice please 

Still billed for Entertainment Membership

Last month I cancelled my Entertainment Membership, but I just found out today that you have taken out £9,99 again this month. please return the money and make sure that you do not take the money for Entertainment Membership again. Regards, Claus Pet...

I can't access my account

I had my account set-up with a work email address and when I left the company I requested for it to be changed over to my personal email address. When I login to my personal email address it is like I have no packages with NowTV. I no longer have acc...

Resolved! What's my phone number

Hi, I'm recently set up an account and I'm trying to find out what my phone number is. How does one go about getting this information as there's nothing that indicates it on my nowtv account. Thank you

How much does it cost to call 0330 numbers?

How much does it cost to call 0330 numbers? I can't find an answer anywhere online because NOW TV have changed their name to NOW for some ridiculous reason. Searching for the word now the is ridiculous ans seems to be deliberately obfuscating.

cancelled account

i Cancelled my membership and have just been charged for a new month after cancelling last week, anyway i can get refunded for something i didn't want to pay for